About us

Who we are.

Who we are

Quality shipping and freight logistics, from Mombasa.

We strive to offer cost-effective, reliable and efficient logistics solutions to all cadres of clients, with dedicated and multi-user transport solutions and a high priority on integrating logistics operations.

Experience and positioning. Almost twenty years in the sector, covering domestic and international groupage, part- and full-load transport, abnormal and project cargo, customs and inbound and outbound logistics.

Kenya and East Africa focus. Our head office is in Mombasa, the region's gateway port. From there we serve Nairobi, Uganda, Rwanda, the DRC, South Sudan, Tanzania and the wider region.

Our commitment. Reliable, compliant and efficient logistics, delivered by one accountable team.

  • Freight forwarding
  • Customs clearance
  • Container and general cargo transport
  • Abnormal and project cargo
  • Tank-container logistics
  • Warehousing and storage
  • Consolidation & deconsolidation
  • NVOCC, air and sea freight
Vision, mission & core values

What we stand for.

Our vision

Our commitment to quality, reliable and cost effective services will be the hallmark on which to build our reputation as the finest shipping and freight logistics company globally.

Our mission

To be the company of choice to customers in provisions of integrated freight logistics, shipping and procurement services.

Our purpose

We aim to establish an effective bridge in the cargo supply chain industry with emphasis on quality, cost effectiveness and reliability.

Core values

Reliability
We do what we say, when we say it.
Compliance
Every move follows customs, port and road regulation.
Safety
People, cargo and equipment come home intact.
Transparency
Clear costs, clear records and honest updates.
Accountability
We own the outcome from origin to delivery.
Service
Responsive, practical support for every client.
Why choose us

One team, accountable from start to finish.

Experienced logistics team
Almost twenty years in freight and shipping.
Single-point coordination
One team manages freight, customs and transport.
Customs expertise
In-house clearance know-how, from KRA entries to transit.
Specialized cargo capability
Abnormal, project and tank-container cargo.
Reliable transport network
Established corridor from Mombasa into the region.
Safety and compliance
Planned moves, trained crews and regulatory discipline.
Real-time communication
Status updates through the move, not after it.
Competitive and transparent pricing
A clear estimate before work starts.
End-to-end accountability
One company answers for the whole journey.
Our people & operational capability

Trained people, clear standards.

Operational excellence

Clear systems and standards: scope of work, quality plans, training and procedures that define who does what, where and with what.

Excellent customer relations

We invite feedback, stay accessible and follow up to make sure we meet the scope of work. Our clients are part of every step of the journey.

Robust financial management

A sound system for estimating costs, covering labour, materials, overheads, taxes and insurance, keeps our decisions efficient and effective.

42+Countries covered
97+Business success
2342Happy clients
3245Business done

100% secure and safe cargo handling services.

Corporate information

Company details.

Registered company
Bilateral Semite SAP Ltd, duly registered in Kenya
Headquarters
1st Floor, Faiz Ali Building, Nkrumah Rd, Mombasa, Kenya
Offices
Head office in Mombasa, with branches across East Africa and a container depot (see the depot)
Contacts
+254 712 309 148
Email
info@bilateralsemite.com
customercare@bilateralsemite.com
Website
bilateralsemite.com
Around the depot

A closer look.

The gate
The yard
Exit lane
Perimeter
Tank haulage
Access road
Container stacks
Testimonials

Kind words from our partners.

“A big thank you to all our clients, sub-contractors and all others that make our days clear blue. Despite all the odds, we have and will always deliver.”

Mr. Stephen

C.E.O

“We truly appreciate your business and we’re grateful for your support. We look forward to serving you for many years to come.”

Business Manager

“Thank you for your business support. We truly appreciate your business and look forward to more business ties.”

Commercial Manager

Bilateral Group

Backed by a group that stands behind its name.

Bilateral Semite SAP is part of Bilateral Group. Our head office and depot share one culture: precise, accountable and easy to work with.

Meet the team
Head office
The gate
Paved yard

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